Penny assists organisations to take a participatory and design-led approach to the development of organisational process, strategy, products and services. Penny specialises in community and social change projects and provides training and mentoring to design teams and client organisations wanting to adopt the use of co-design methods and techniques.
Over the last 15 years Penny has helped organisations engage with their stakeholders to explore issues such as employment in the creative industries, staff engagement within large organisations, youth mental health, skin cancer prevention in young Australians, HIV testing services, sustainability practices in the home and the future of academic libraries.
Prior to starting her design consultancy in 2009 Penny was the Projects Director at Sydney’s award winning social design agency, Digital Eskimo. In 2011 Penny completed her PhD on Participation in Design using Social Technologies. Penny is currently the User Experience Director at Auckland’s Digital Arts Network, Visiting Scholar at the University of Technology, Sydney and guest lecturer at Auckland University of Technology.
For more information on Dr Hagen visit her website http://www.smallfire.co.nz or follow her on Twitter at @pennyhagen
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